Currently we are NOT SHIPPING TO USA, only available within Australia. 🇦🇺

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Currently we are NOT SHIPPING TO USA, only available within Australia. 🇦🇺

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    Rhythm & Timbre® is an Australian online business. Our team is distributed across the globe and we do not have a permanent location. You are welcome to contact us for any inquiries, questions, or issues about your experience with our products. We will endeavor to get back to you promptly and work through any issues. Our support and sales team can be contacted either via Facebook or directly via the contact form below.

    Alternatively you are welcome to email us directly at hello@rhythmtimbre.com.
    We look forward to hearing from you.

    Still have Questions?

    Have you read our FAQ below? Please for anything else, please reach out to us via the contact form and we’ll answer your questions as soon as we can.

    Frequently Asked Questions

    Shipping

    We currently only ship within the continental USA and Australia. We are aiming to launch in a few other areas around the world in 2024. We encourage you to sign up to our mailing list and we will let our community know when this occurs!

    We can on special request arrange international shipping. Please reach out to us via the Contact Page.

    We ship out from a number of US based warehouses. Typically processing time from your order to a tracking number is within 24 hours.

    We do not ship from overseas.

    We ship via reputable logistics and delivery companies. The duration varies depending on location, however expect to receive your order within 3 - 8 business days from time of order. Upon placing your order you will receive a tracking number with specific estimates.

    Issues & Return

    We are sorry to hear that! Please reach out to us via the Contact Uspage and let us know your order number and tracking number.

    If you have confirmed that there are no individual parts hiding within the packaging then please get in contact with us via the Contact Form and we will endeavor to help.

    We do not want anyone disappointed in their product, so please get in touch with us via the Contact form and let us know your order number.

    We are always happy to receive product feedback for future iterations of our products.